Social & Care

Many companies in the social sector already rely on CALIMA as a digital emergency system to protect their lone workers. See for yourself how leading social institutions offer their employees optimum protection with our PNA.

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Lone work in social services
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Working alone in care and social facilities

Due to cost pressures and staff shortages, the activities of employees in the social sector are predominantly carried out alone. Activities that are carried out alone can vary in the care service, social institutions and offices as well as in facilities for the disabled, psychiatric and addiction facilities.

  • Care and support for people who need assistance due to illness, disability, age or other burdens
  • Conducting therapies with patients to heal and overcome psychological problems and illnesses
  • Intervention and support in acute crisis situations through appropriate safety measures
  • Advice, processing and review of applications for social benefits
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Dangers in the social sphere

Over the last few decades, occupational safety in care services, social facilities and offices as well as facilities for the disabled, psychiatric and addiction facilities has improved thanks to personal protective equipment and safety training. Nevertheless, according to the Employer's Liability Insurance Association for Health and Welfare Services (BGW), there is still a risk of accidents and incidents due to the various working conditions and unusual occurrences.

Tripping, slipping and falling hazards

Social workers often work in different and unfamiliar environments, such as when visiting their patients at home. The different floor coverings, stairs, cables and personal items as well as the influence of weather conditions, e.g. ice, snow or rain, pose potential tripping and slipping hazards. The high workload and time pressure lead to inattention and thus to an increased risk of accidents.

Threats and violence

Social service employees encounter people with a wide variety of life situations and emotional burdens, such as withdrawal from addictive substances. If their expectations are not met, this can lead to frustration, which can be discharged in the form of threats against social workers. In the worst case, threatening situations can escalate into violent attacks or assaults.

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Most important Features for the social sector

According to DGUV Regulation 1 "Principles of Prevention", the employer must ensure that the necessary help can be summoned immediately in the event of an emergency by means of signalling devices and organizational measures.
This can also be done by means of a personal emergency signal system, taking into account the risk. Features

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Time alarm (dead man detector)

The time alarm can be used to regularly check the well-being of lone workers when working with an increased risk of danger. If an employee does not respond within the defined countdown, an alarm is triggered automatically after a pre-alarm, e.g. when a potentially aggressive patient visits the home.

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Accident detection

When accident detection is activated, the sensors in the smartphone analyze the employee's movements to determine whether he or she is motionless or has fallen. If the employee falls, for example on the stairs during a home visit to the outpatient care service, an alarm is triggered automatically.

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Silent alarm

In the event of a threatening situation, e.g. confrontation with a patient or client, the silent alarm can be used to call for help unnoticed. This alarm is not audible and can therefore be triggered inconspicuously.

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CALIMA in action at the German Red Cross

"CALIMA offers us innovative Features devices that outperform our previous emergency devices and are easy to integrate into our existing safety measures. We are very grateful for this modern solution, which provides our employees with additional protection and gives us the confidence to respond quickly to emergencies."

‍Wiebke Karpa-Muhle

Andreas Stolz
Head of
Service and emergency call center / Emergency call and emergency services

German Red Cross case study

Case study

As one of the largest humanitarian organizations in Germany, the German Red Cross (DRK) plays an important role in supporting people in emergency situations and in coping with disasters.

As a regional organization, the DRK-Kreisverband Mainz-Bingen offers a wide range of services such as the Red Cross Youth, the DRK home emergency call, a mobile meal service and first aid courses.

Download our case study free of charge and find out how the DRK-Kreisverband Mainz-Bingen e.V. successfully implemented our emergency system.

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